Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEB SITE. All users of this web site (at times referred to below as "you") agree that access to and use of this web site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this web site.

1. Options for Ordering Our Products
The preferred method for ordering products is online: www.imperialpenworks.com. Orders can be placed online 24-7 with our secure online shopping cart. Email and telephone orders are allowed, and must follow the guidance below.

Email: contactus.imperialpenworks@comsouth.com. Orders can be accepted through email by sending us a list of item numbers with your billing and shipping information. One of our sales representatives will call you to verify your order particulars and obtain your credit card information.

Telephone: (478) 238-3710: Please have your item numbers and credit card ready.

2. Methods of Payment
PayPal serves as the payment (merchant account) processing only.  We accept Visa, Mastercard, Discover and American Express. Customers are NOT required to have a PayPal account. In this case, customers complete payment process as a “guest”.

Click here for more information on PayPal

Once you submit an order online to us, you cannot change the order due to our automated online processing system.

3. Order Delays for Materiel Ordering
Imperial Penworks can not maintain large inventories of all items. Occassionally, we have to order pen / pencil kits, bottlestopper kits, pen boxes or refills to satisfy a specific order. If you purchase a product that requires ordering additional stock, an email will be sent to the email address you provided to us informing you of the particular circumstances. Do not be alarmed because we attempt to account for such circumstances in our Shipping policy.

4. Sales Tax

7% Sales and Use tax will be added to Georgia residences ONLY.

5. Package & Handling Fee

As an online retailer we realize the cost of hiring staff to package and handle your order for shipping, including transportation to the United States Post Office can be substantial. Our conservative fee of $2.00 is added to your order as a separate fee to cover such costs, visible in your cart before you checkout with your payment information.

6. Events Beyond our Reasonable Control
Delivery times for shipment of our products noted above in these terms and conditions are estimates only. We will not be liable for any late delivery of orders due to circumstances beyond our control including border or customs delays, fire, flood, severe weather conditions, any act of God, riot, act of war (whether or not declared), act of terrorism, governmental action, pandemic or other health emergency including quarantine, or labor dispute.

7. Information You Provide
Delivery times for shipment of our products noted above in these terms and conditions are estimates only. We will not be liable for any late delivery of orders due to circumstances beyond our control including border or customs delays, fire, flood, severe weather conditions, any act of God, riot, act of war (whether or not declared), act of terrorism, governmental action, pandemic or other health emergency including quarantine, or labor dispute.

8. Severability
If any provision of these terms or conditions of sale conflicts with any applicable law or regulation, that provision will be deemed by both of us to be modified to be consistent with the law or regulation, or be deleted if modification is impossible, but all other terms and conditions set forth herein, as modified, will continue.

9. Non-Waiver of Compliance
If we fail to enforce at any time any provision of these terms and conditions, any such failure will not be interpreted as a waiver by Imperial Penworks LLC of the right to act or to enforce such term and condition.

10. Copyright
The entire content included in this web site with the URL www.imperialpenworks.com (the "Site"), including but not limited to text, graphics or code is protected by applicable copyright laws and is the property of Imperial Penworks LLC. Other than certain works included on the Site acquired under license, copyright in all text, graphics and software code on our Site is copyright Imperial Penworks LLC. Permission is granted to visitors to our Site to electronically copy and print hard copy portions of the contents of the Site solely for the purpose of placing an order with us or purchasing our products offered from time to time. You may display and, subject to any expressly stated restrictions or limitations relating to specific material available on our Site, download or print portions of the material from the different areas of the Site solely for your own non-commercial use. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of the Site is strictly prohibited, unless authorized in writing by Imperial Penworks LLC. If you download any images or other content from our Site, You must not change or delete any proprietary notices accompanying such images or content.

11. Trademarks

All trademarks, service marks and trade names of Imperial Penworks LLC used in the site are trademarks or registered trademarks of Imperial Penworks LLC.

12. Warranty Disclaimer


This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Imperial Penworks LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Imperial Penworks LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Imperial Penworks LLC does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

13. Limitation of Liability
INDEPENDENT OF, SEVERABLE FROM AND TO BE ENFORCED INDEPENDENTLY OF ANY OTHER ENFORCEABLE OR UNENFORCEABLE PROVISION OF THIS AGREEMENT, IN NO EVENT WILL THE AGGREGATE LIABILITY OF GIFT BOX PORTAL ONLINE INC. TO YOU (INCLUDING LIABILITY TO PERSON OR PERSONS WHOSE CLAIM OR CLAIMS ARE BASED ON OR DERIVED FROM A RIGHT OR RIGHTS CLAIMED BY YOU), WITH RESPECT TO ANY AND ALL CLAIMS AT ANY AND ALL TIMES ARISING FROM OR RELATED TO THE USE OF THE SITE OR ANY PRODUCTS SOLD HEREUNDER, IN CONTRACT, TORT (INCLUDING NEGLIGENCE OR BREACH OF ANY DUTY), STRICT LIABILITY, STATUTORY LIABILITY OR OTHERWISE EXCEED THE CONSIDERATION PAID BY YOU TO GIFT BOX PORTAL ONLINE INC. FOR THE PRODUCT IN QUESTION GIVING RISE TO THE CLAIM. IN NO EVENT WILL THE GIFT BOX PORTAL ONLINE INC. BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY OR INCIDENTAL DAMAGES, LOSS OF GOODWILL OR BUSINESS PROFITS, REGARDLESS OF THE LEGAL THEORY UNDER WHICH SUCH DAMAGES ARE SOUGHT AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH LOSS OR DAMAGES. THE FOREGOING LIMITATION OF LIABILITY AND EXCLUSION OF CERTAIN DAMAGES WILL APPLY TO THE EXTENT PERMITTED BY APPLICABLE LAW REGARDLESS OF THE SUCCESS OR EFFECTIVENESS OF OTHER REMEDIES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

14. Typographical Errors

In the event that a product sold on the Site is mistakenly listed at an incorrect price, We reserve the right to refuse or cancel any orders placed for such product listed at the incorrect price. We reserve the right to refuse or cancel any such orders involving a mistaken price whether or not the order has been confirmed and your credit card or debit card has been charged. If your credit card or debit card has already been charged for the purchase and we subsequently cancel your order in this respect, we will notify you promptly and shall issue a full credit to your credit card or debit card account in the amount of the incorrect price.

15. Price and Product Changes

We reserve the right, in our sole discretion, to make any necessary updates, modifications and adjustments at any time without prior notice, to product descriptions and prices, whether due to product discontinuation, errors, changing costs, new market conditions or any other business factor.

16. Amendments
These terms and conditions of sale set forth herein contain all the terms and conditions governing the sale of our products offered on this Site and may not be modified or amended except by an agreement which has been signed by an authorized signatory of Imperial Penworks LLC and specifically referring to this Agreement.

17. Headings
The headings contained in these terms and conditions are included for mere convenience of reference and will not affect or be used in the interpretation of this document.

18. Attornment

You waive (a) any right to object to venue or jurisdiction based on inconvenient forum or for any other reason; and (b) any statutory or other right pursuant to the laws of the jurisdiction in which you are resident to have a court case or arbitral hearing relating to any Dispute adjudicated or resolved in that jurisdiction.

19. Updating of these Terms
These terms and conditions are applicable to you upon your accessing the Site and/or completing the registration or shopping process for the purchase of any of our products. These terms and conditions, or any part of them, may be modified by us from time to time without notice at any time, for any reason.

20. Notice

We may deliver notice to you by means of e-mail, a general notice on the Site, or by other reliable method to the email or street addresses you have provided to us.

21. Use of Site
Harassment in any manner or form on the site, including via e-mail, blog, phone or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Imperial Penworks LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization. Violations will result in your account and IP address being banned from using our website.

22. Participation Disclaimer
Imperial Penworks LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Imperial Penworks LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Imperial Penworks LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Imperial Penworks LLC in its sole discretion.

23. Indemnification
You agree to indemnify, defend, and hold harmless Imperial Penworks LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

24. Third-Party Links
In an attempt to provide increased value to our visitors, Imperial Penworks LLC may link to web sites operated by third parties (the "Linked Sites"). The Linked Sites are provided by us to you as a convenience and the inclusion of such links does not imply any endorsement by Imperial Penworks LLC of any Linked Site. We have no control over these Linked Sites, all of which have separate privacy and data collection practices, and terms of use independent of us. You acknowledge and agree that your visits to any of the Linked Sites shall be made solely at your own risk. You acknowledge and agree that we are not responsible for the contents of any Linked Site, any link contained in a Linked Site, or any changes or updates to a Linked Site. You further acknowledge and agree that we are not responsible for any form of transmission received from any Linked Site. If you have any feedback relating to Site, or any of the Linked Sites you feel we should know about, please contact us with your (including if a specific link does not work).

25. Updated Terms
You agree to indemnify, defend, and hold harmless Imperial Penworks LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

26. Admissibility
A printed version of these Terms and Conditions and of any notice given to you in electronic form will be admissible in judicial or arbitral proceedings based upon or relating to any Dispute or otherwise involving these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.